Seen on Reddit: “Spent $300k on a healthcare app that nobody uses”

This post recently went viral on /r/SaaS:

If this person is to be believed, his company spent $300,000 perfecting an app’s UI just to realize that the UX doesn’t work.

It looks like a perfect poster child for the consequences of not prioritizing UX:

But is it simply TOO egregious to be true?

Many Redditors expressed their doubts:

Whether it’s fake or not, we’ll never know. But it still serves as a great cautionary tale about doing your due diligence regarding UX.